Account & Data Deletion
You can request deletion of your SoundsDawn account and all associated personal data at any time, without logging in and without contacting support first. This page is publicly accessible so you (or any user) can submit a deletion request directly. Once we receive a valid request, your account, profile, playlists, listening history, and other personal data will be permanently removed in accordance with our Data Retention & Deletion policy.
How to request deletion
- Click the "Request Account Deletion" button below (or email us at support@soundsdawn.com).
- In the email, include the email address linked to your SoundsDawn account and the subject line "Account and Data Deletion Request" so we can locate and verify your account.
- We will confirm receipt and process the deletion. Deletion is typically completed within 30 days. Some records may be retained longer only where required by law (for example, tax, accounting, or fraud-prevention purposes).
- You will receive a confirmation once your account and personal data have been removed.
What gets deleted
- Your profile and authentication details
- Playlists, libraries, and uploaded content you own
- Listening history, search history, and recommendations
- Comments, messages, and other associated personal data
What may be retained
A limited set of records (such as transaction logs, royalty/payout records, or security logs) may be kept for the periods required by applicable law, after which they are also deleted. Aggregated or anonymized data that cannot be linked back to you is not considered personal data and is not affected.